Terms of Service

These Terms of Service govern your use of California Security Request, a lead intake and referral platform operated by Ken Carrasco Solutions Group. By using this website or submitting a request, you agree to these Terms.

Platform Role

California Security Request is not a security guard company and does not directly provide security guard, armed security, executive protection, event security, fire watch, workplace violence support, retail loss prevention, or related security services. This website is a request intake and referral platform.

No Guarantee of Service

Submission of a request does not guarantee service availability, provider acceptance, response time, pricing, coverage, staffing, or any specific outcome. Requests are reviewed before any provider introduction is considered.

Provider Fulfillment

Security services are fulfilled by properly licensed California security providers. Any service agreement, scope of work, pricing, scheduling, licensing confirmation, insurance confirmation, or operational arrangement is between you and the provider that accepts the work.

User Responsibilities

You agree to provide accurate, complete, and lawful information when submitting a request. You are responsible for determining whether any provider introduced to you meets your requirements, including licensing, insurance, qualifications, availability, and suitability for the requested services.

Emergency and Public Safety Matters

This website is not an emergency service. If there is an immediate threat to life, safety, or property, call 911 or contact the appropriate public safety agency. Do not rely on this website for emergency dispatch.

Prohibited Use

You may not use this website to submit false information, unlawful requests, spam, abusive content, or requests intended to harass, impersonate, defraud, or interfere with website operations.

Communications

By submitting a request, you authorize California Security Request, Ken Carrasco Solutions Group, or an appropriate provider introduced after review to contact you using the phone number, email address, or other contact information you provide.

Third-Party Services and Links

This website may use third-party services, including Formspree, hosting providers, and external links. We are not responsible for the content, policies, or practices of third-party websites or service providers.

Disclaimer of Warranties

This website and its intake process are provided on an "as is" and "as available" basis. We disclaim warranties of any kind, whether express or implied, including warranties of availability, accuracy, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Ken Carrasco Solutions Group and California Security Request will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from use of this website, provider introductions, provider services, or inability to use the website.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised last updated date. Continued use of the website after updates means you accept the revised Terms.

Contact

Ken Carrasco Solutions Group
1155 Curtner Ave.
San Jose, California 95125
Phone: (458) 353-0678
Email: ken@kencarrasco.com